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Privacy Policy

Privacy Policy

This privacy policy explains how Stitch Savvy handles personal information when you use our website and related services in Australia.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Data We Collect

We may collect contact details, project details, garment measurements, fit preferences, photographs provided for assessment, communication records, booking information, payment-related records, and notes about materials or construction relevant to the work. Where a customer supplies a garment or materials, we may also record condition, repair limitations, and agreed scope of work.

The categories collected depend on the service requested and the information needed to assess the garment.
02

How We Collect Data

We receive data when you submit an inquiry, request a consultation, arrange a workshop visit, communicate with us by phone or email, or provide information during an assessment or fitting. We may also collect limited technical information from the website and records created during project handling, quotation, approval, collection, and payment processing.

Information is gathered directly from customers and from the way they use the website and booking channels.
03

Cookie Types

We may use session cookies to keep the site working during a visit, preference cookies to remember settings, and analytics cookies to understand page performance and visitor activity. We do not use cookies to collect more information than is needed for these purposes, and cookie data is handled in line with this policy.

Cookie use is limited to operational and basic analytical purposes.
04

Cookie Controls

We use standard cookies and similar technologies to support site operation, remember basic preferences, and understand how the website is used. You can manage cookies through your browser controls, and where available through any on-site preference tools. Disabling some cookies may reduce functionality, but it will not prevent you from making general enquiries.

Browser settings can usually be used to block or remove cookies, though some site functions may be affected.
01 · Purpose

How We Use Information

We use personal information to respond to enquiries, assess garments and materials, prepare quotations, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, keep business records, maintain the website, improve service operations, and comply with legal obligations. We may also use records to manage follow-up communication about the same project.

Processing is limited to the purposes connected with enquiries, project delivery, and business administration.
02 · Sharing

Sharing with Service Providers

We may share personal information with trusted service providers that support website hosting, communications, record keeping, payment processing, or other business operations. These parties are expected to use the information only for the services they provide to us and to handle it consistently with appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosure

We may disclose personal information where required or authorised by law, including in response to lawful requests from courts, regulators, or government authorities. We may also share information where disclosure is necessary to protect our rights, investigate misuse, or address a serious operational issue.

Legal disclosure is limited to what is reasonably necessary in the circumstances.
Privacy Contact

Contact Details

Email contact
support@poweryarnunit.click
Telephone contact
+61 411 974 865
Postal address
47-49 Don Road, Devonport, TAS, 7310
Privacy contact
Contact Page

Use the contact details below for questions about this policy or the handling of personal information.

You may request access to the personal information we hold about you, ask for corrections where details are inaccurate or incomplete, and raise concerns about how your information has been handled. In some cases, we may need to keep certain records for legal, accounting, or operational reasons.

Available rights depend on the nature of the information and the applicable law.

To make a privacy request, provide enough information for us to identify the relevant records and explain what you are seeking. We may ask for additional details before responding, and we may decline a request where the law allows or requires us to do so.

Requests are handled after we confirm identity and review any legal limits that apply.

We retain personal information for the period needed to manage enquiries, complete project work, maintain business records, resolve disputes, and meet legal or tax obligations. When information is no longer required, we take reasonable steps to delete or de-identify it, subject to any lawful retention requirement.

Records are kept only for as long as needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.